.

We kindly ask you to take a few moments to complete our evaluation form. Your feedback is incredibly important to us as we continually strive to enhance our services.

Please use the performance levels outlined below to rate each of the criteria listed. Simply mark the number in the rating column that best reflects your opinion compared to your expectations.

1. Very Poor - Unacceptable performance level.
2. Poor - Marginal performance level.
3. Fair - Fail to meet expected performance level in some areas.
4. Good – Meets expected performance level.
5. Very good - Exceeds expected performance level.
6. Superior - Outstanding performance level.

COMPANY STANDARDS:	RATING:
My first contact with Kreta Eiendom	1 2 3 4 5 6
The brokers professionalism during the process	1 2 3 4 5 6
The broker provided me with all the relevant data and info	1 2 3 4 5 6
The match between the property and the description we provided	1 2 3 4 5 6
My overall experience with the Legal Team	1 2 3 4 5 6
Information provided to you by the Legal Team	1 2 3 4 5 6
My overall experience with the After-Sale Service Team	1 2 3 4 5 6
Information provided to you by After-Sale Service Team	1 2 3 4 5 6
The takeover prosess of your property	1 2 3 4 5 6
Kreta Eiendom as a one-stop shop taking care of all parts of property purchase and ownership	1 2 3 4 5 6
Total evaluation of Kreta Eiendom	1 2 3 4 5 6
Information provided to you by Rental department	1 2 3 4 5 6
Information provided to you by Economic department	1 2 3 4 5 6

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Thank you for your time and input!
We highly appreciate your feedback, and we are looking forward to receiving your comments and suggestions.

PERSONAL DATA PROTECTION

1.1 Commitment to Data Protection:
From its inception, the Company has recognized and upheld the importance of protecting personal data. Ensuring the security and confidentiality of personal data is a top priority.

1.2 Data Protection Policy:
The Company has established and implements a Data Protection Policy, adhering to the General Data Protection Regulation (GDPR) (EU) 2016/679, the national law (N. 4624/2019), and applicable European regulations. This policy governs the protection of personal data and its lawful processing.

1.3 Scope of Policies and Procedures:
Our policies apply to all personal data processing activities by the Company, including data from employees, clients, affiliates, and other individuals associated with the Company.

1.4 Lawful Data Processing:
Personal data is processed lawfully and for specific, legitimate purposes. We ensure data protection and confidentiality by assessing risks and implementing appropriate measures.

1.5 Data Minimization and Security:
The Company collects only the necessary personal data, ensuring it is accurate and up-to-date. We use advanced organizational and technical measures to safeguard data.

1.6 Ongoing Review and Improvement:
We regularly review and update our data protection policies and procedures to maintain the highest standards of data security and protection.

Thank you for your time. We highly appreciate your feedback and we are looking forward to receiving your comments and suggestions.